Privacy Policy

Effective Date: 29th June 2025

1. Introduction

Zocko (“we”, “us”, “our”) is a secure, privacy-first messaging app designed for teens, adults, and anyone who values true privacy. We prioritize protecting your data and providing a safe space where you can connect, chat, and even buy, sell, or swap items directly with others.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app, including our end-to-end encrypted messaging and trading platform features.

By using Zocko, you agree to this Privacy Policy.

2. Information We Collect

2.1 Account Information

We collect basic account info such as your username, email (if provided), and encrypted credentials.

2.2 Messaging Data

All messages and calls are end-to-end encrypted; we do not store or access message content or metadata beyond what is necessary to deliver messages securely.

2.3 Peer to Peer Trading Data

To support peer to peer trading features, we collect transaction-related information such as items listed, prices, transaction dates, and usernames involved.

We may also collect billing information necessary to process payments via third-party processors, but we do not store or process payment card data directly.

3. How We Use Your Data

  • To operate, maintain, and improve the app and its features

  • To facilitate messaging and marketplace transactions

  • To comply with legal obligations

  • To communicate with you about your account or service updates

We do not use your data for advertising, profiling, or selling to third parties.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share minimal data with trusted service providers to help operate the app, such as payment processors and hosting providers, under strict confidentiality agreements.

4.2 Legal Requests

We may disclose data if required by law, court order, or government request. Due to end-to-end encryption, we cannot access message contents.

4.3 Business Transfers

If Zocko undergoes a merger or sale, your data may be transferred to the successor entity, all data would be fully encrypted, which will be bound by this Privacy Policy.

5. No Data Selling or Trading

We do not sell, rent, trade, or monetize your personal information, communication content, or metadata. Your data remains yours; Zocko exists to protect your privacy, not exploit it.

6. Peer to Peer Trading Features

Users can buy, sell, or trade goods and services directly.

  • We collect only necessary info for transactions (usernames, item details, transaction timestamps).

  • Payments are processed by third-party providers; we never store payment card data.

  • Users are solely responsible for complying with laws and resolving disputes.

  • Zocko disclaims all liability for item quality, legality, or transaction disputes.

  • Marketplace data is protected with the same security standards as messaging data.

7. Security

We implement robust security measures including encryption, secure servers, and access controls to protect your data.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Request correction or deletion

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

9. Data Retention

We retain your personal data only as long as necessary to provide the service or comply with legal obligations.

10. International Data Transfers

Data may be transferred outside the UK but will be protected by standard contractual clauses and UK GDPR safeguards.

11. Liability and Disclaimer

Zocko is a platform provider only. We do not guarantee the accuracy, legality, or quality of marketplace transactions or user-generated content.

We disclaim all liability for damages arising from your use of the app or marketplace, including disputes between users.

You agree to use the app at your own risk.

12. Contact Information

Data Protection Officer: Alfred Cooper
Email: [email protected]

13. Changes to this Privacy Policy

We may update this policy periodically. We will notify you of material changes via the app.

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